Shipping And Handling from BettaAkape(s)
We are take care our fish, Our goal is to have fully with happy satisfy and repeat customers.
All shipping charges are the responsibility of the buyer. Refunds do not include any reimbursement of these amounts.
If in case of any event of service failure on the part of the shipping company it may be necessary for you to file a claim directly with them.
100% Satisfaction Guaranteed
We have 2 methods of Shippoing
1. Shipping by EMS (Express Mail Servie) By Thailand Post direct to your address)
- France and EU Zone : 1 - 5 Bettas = $45USD (receive in 4-7 bussiness days)
- Asia Zone : 1 - 5 Bettas = $35USD (receive in 4-7 bussiness days)
2. Fish shipping VIA Transshipper.
By Federal US law, all live animals entering to the country MUST come through a licensed Import Agent (in this case is Transshipper), and on arrival MUST clear Customs and MUST be inspected by the US Dept of Fish & Wildlife.
The Transshiper handle all of that so fish can enter the USA legally.
Then Transshipper send them on to buyer.
2 STEPS for Shipping (via Transhipper)
STEP1. Shipping from Thailand to your trans shipper.
1.1 All buyers have to pay shipping cost to me. Buyers from Canada, Australia, Philippine have except shipping cost.
1.2 The shipping cost for Normal betta is $5 each (and Giant betta is $7 each).
STEP2. Shipping cost from your trans shipper to your address (buyer).
2.1 All buyers have to pay shipping cost direct to your Transshipper. Then, please contact your local Transshipper to check shipping fee before bidding.
2.2 Let me know which Transhipper you select, then we will which accordingly.
For USA and EU bidders
I will ship the fish legally through my transhippers. Buyers pay the local shipping charges to my transhippers. For US bidders: shipping charge from Thailand to your selected US transhipper is only $5.00 per fish.
{ Customer from other country, Please contact me before bidding}
List of Trans-shipper
U.S.A
- Manuel Karpenkofp or Pegasus at Miami, FL Email : [email protected] / Phone: (305) 778-8006
- Linda Olson at Denver, Colorado (CO) Email : [email protected] / Phone: Office phone (303) 404-9152 . .Cell (720) 999-1261
- Jennifer L Viveiros at Atlanta, GA Email : [email protected] , Phone: (770) 342-9673
- Julie Tran at San jose, CA. Email :,[email protected] , Phone (916) 719-1519
- Jeff Wilson at WA Email : [email protected] / Phone 1-425-280-2574
- Kevin in New York Email: [email protected] / Phone : 1-646-552-1934.
- John at North Noth Carolina : E-mail : [email protected] / Phone : 704 930 6167
CANADA
- DAVID E-mail : [email protected]Contact Ph. number : 514 270 8095
Mexico, Central America, South America
- Federico Cuanalo (Superbetta) : E-mail : [email protected], phone # : office [52] (442)295-0189 and 295-0190, cell phone [52](442)226-2837, Live Messager : msn @superbetta.com
AUSTRALIA
- Jodi-Lea Matheson at QueensLand AUS Email : [email protected] / Phone:(61)41970-9410
United Kingdom (UK) Dani Pegley, E-mail : :www.theflying-fish.co.uk E-mail :[email protected]
France / Spain / Italy / Belgium / Switzerland
1. Philippe REY Email :tranship @bettapassion.com
France, Belgium, lichtenstein, netherland, luxembourg,
Germany, Austria, Schweiz, Italia; Spain, Portugal, Andorra, Great-Britain
(United Kingdom, including Scotland, Ireland, Wales...), Norway, Danemark,
Sweden...etc Johan & Héloïse SCHUEREMANS [email protected] or [email protected]
GERMANY and EUROPEAN
- Joachim Menz Tafelfeldstr 42 90443 Nuremberg,Germany Email : [email protected] / Tel 0049-163-8446077
Note : Activity > > > : Shippment pass to : Belgium,Denmark,France,United Kingdom,Italy,Liechtenstein,Luxemburg,Netherlands,Austria,Norway,Sweden,Switzerland,Spain and Chech Republic
Denmark : Envar Nuhi : Email :([email protected]) [email protected] : Phone : (+45)42565323
Singapore
- Shirley lim (yun feng pte ltd) Email : [email protected] / Tel 65 96818529
- SINCERE AQUATIC Email : [email protected] / Tel 65 97876653
Philippines
- Kyle Guatno at Taguig City,Manila Email : [email protected]
Malaysia : MY BETTA ENTERPRISE : Email : [email protected] Tel:012-2658900
OTHER COUNTRIES PLEASE CONTACT : ‘[email protected]’
Note : US and EU customers please pay 5.00 USD each fish for fee from Thailand to transhipper in US and Germany. Domestic shipping cost...bidders deal with transhipper directly.
Guarantees lives of fish during transportation
Incase of dead on arrival (DOA), please send clear photos with unopened bag must be attached e-mail to me within 24 hours. I will replace the same quality fish excluding shipping cost to you. You must pay re-shipping. Or money back exclude shipping cost.
Legality:
You need to contact to local department of fish and wildlife, and plants as the Indian Almond leaves for more information regarding the law in your area. We do not and will not knowingly ship fish , Indian Almond leaves into a restricted area. The buyer is ultimately and fully responsible for understanding and complying with any and all local, state or federal laws pertainingto the possession of fish / plants / leaves at their locality.
BettaAkape(s),